ESF Sports (West Island School)
Rigid policy
My son has been doing the ESF tennis class in WIS for the last 2 terms. While we are very happy with the coach and the lessons provided, their rigid policy regarding weather is quite disappointing. In their policy, in the event of inclement weather - e.g. rains (not a T8) classes are canceled and no make-up, refund or credit is issued! I do understand that this is to ensure safety of the students as the ground can get slippery, however we lost 3 days due to normal rain (not our fault) and not being given any compensation in my opinion is not a fair practice and a total waste of money! I had written to them separately however got just the standard response. I wish ESF would take a re-look at this policy and encourage more students to join. We do wish to continue next term as my son loves tennis!
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