Cwaiii's Review for

UNIQLO Baby & Kids (New Town Plaza)

Overall

3 of 5 stars
Variety and brand of products offered
Quality of products offered
Professionalism of staff and after sales service
Refund and exchange policy
Value of money
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Are you quick enough to grab the sizes you want (especially for newborn)
Uniqlo is famous for comfortable cotton wear. I used to be a lot of their heatec items, and also other loungewear as they are really comfy. Hence, is definitely want to get some for my baby too. However, it is also so difficult to get items of size 60, especially for nicer prints ones. They always have size 80 and size 90, which is very sensible because when kids can wear these two sizes they are highly unlikely to be wearing those one pieces. Moreover, for the other styles they only offer toddler sizes which are size 90 and above. Hence, choices for baby are not a lot. Heatec also doesn't have sizes for baby too. Apart for the limited choices, the store is always super crowded even on weekdays. If you want to go in with a stroller, it's be really difficult. The aisles are too narrow. The air ventilation is not that good in there too. Sometimes I really worry going in with my baby because of how stuffy in there. What's good is that they have a wide entrance so if you go shop with a companion, you can have that some one wait for you outside with your bags and stroller, if any. Moreover, it's close to the nursery room of the shopping mall, which is only one floor below. Overall I like their cotton wear but the environment isn't that satisfactory.

Services Used

1 of 9
Products
After sales customer service (delivery)
VIP membership benefits
Amenities (baby changing rooms/nursing rooms, stroller parking etc)
Customer service desk/hotline
Refund and Exchange Policy
Bathrooms
Promotional information materials
E-shop
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Tips

Baby wear cannot be exchanged and refund.

Cwaiii's Photos