Gordon Parenting
I found this course so useful that my wife signed up for it too. Then, we both found it so useful, we signed up for further training.
I took P.E.T. with Odette in June of 2018, and my wife picked up the book and became immersed in it as well. It has changed our relationship not just with our toddler son, but with each other.
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Reception/front desk
Nurses station or triage
Appointment/walk-in booking system
Amenities (waiting area, bathrooms, childcare facilities, baby changing room etc)
Surgery or operating theater
Medical Equipment
Emergency and hotline services
Cafeteria, availability of food and beverages
Pharmacy and dispensary
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Definitely worth the investment of your time. The world would be a very different place if every parent took a P.E.T. class.